Cayuga Health System

RN Care Manager Primary Care Jobs at Cayuga Health System

RN Care Manager Primary Care Jobs at Cayuga Health System

Sample RN Care Manager Primary Care Job Description

RN Care Manager-Primary Care

RN Care Manager-Primary Care


Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 

The RN care manager will be an integral part of patients' care and the go-to person in their care delivery program. This role will use their skills and knowledge to manage and coordinate patient care and complex medical needs. This role will also heavily focus on clinical quality measures to influence positive patient health outcomes.

Job Responsibilities:

  • Work closely with interdisciplinary care team and technology to identify high-risk, complex patient cases, manage care, including referral management, care planning, post-discharge planning and coordinating community-based and transitional care
  • Conduct individualized clinical evaluations of patients, their health needs and concerns, develop personalized actions plans, provide education and issue referrals for care management programs, monitor patients' progress in meeting established goals and modify care plans accordingly
  • Develop strong relationships with providers, other nurses and members of the care team
  • Evaluate and report on patient health outcomes and work in partnership with interdisciplinary healthcare team to facilitate the best in patient care
  • Triages patient issues and escalates issues as needed to the provider
  • Perform all care team functions within the office including scheduling, answering patient phone messages, documenting, rooming patients, helping with procedures when needed
  • Attends departmental meetings, keeps up to date on office communication, and completes all assigned trainings

Required Skills and Experience:

  • Graduation from accredited RN program
  • Current NYS licensure as a registered nurse

Preferred Skills and Experience:

  • Bachelors Degree
  • Minimum of 1-year med/surg nursing experience.

Physical Requirements:

  • Standing-70%
  • Sitting-30%
  • Reaching-50%
  • Lifting-must be able to lift 40 lbs

Location and Travel Requirements:

  • Hybrid

Pay Range Disclosure:

  • $35.63 to $44.18 per hour

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.


We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.


If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.

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